Personal Care

"Luvianne is a kind, gentle and compassionate person. The care she provides my husband goes beyond the call of duty. She takes the initiative to do whatever work is required around the house and takes great care in planning and preparing meals. She maintains a cheerful disposition and provides constant encouragement while my husband performs his routine activities like eating, exercising, or performing personal care and hygiene. She has a big heart and does her work with love and compassion."

client

"Our elderly mother has been the recipient of the most wonderful care provided by two kind and compassionate CAREGivers. Her face lights up at the sight of these two "angels" who are there to provide personal care and companionship. As a direct result of their excellent care, our mother has improved dramatically in both her spirits and health. Her quality of life has improved substantially. We can't thank these wonderful CAREGivers enough!"

The Griffiths Family

"I want to share with you my personal observations while you and your staff took care of my Mother, Anna. First of all, let me state categorically I am delighted with the personal care and attention bestowed upon Mother by, "her girls", as she called them, and the apparent love she received during her recovery. It was very comforting for me to know she was in good hands while I was away and out of the Country. I am also pleased with the personal attention afforded Mother by your Administration. Her specific needs were properly identified and addressed well within 24 hours of my making contact. I would soon learn there was no need to worry while away. Upon my return I was delighted to see a new person. Mother had recovered from her ailment, the twinkle in her eyes had returned, and she had found her sense of humour. Her recovery was short of simply amazing. We have cancelled our care agreement, as Mother wants to return to her private life. She feels confident and capable of looking after herself and preparing her own meals. I could not ask for a better indication she is back to her normal self. My sister and I want to thank you and your staff for the excellent professional care given to Mother in her time of need. You can be assured we will not hesitate to contact you in the future should Mother's needs change."

Richard D., client's son

"I would not hesitate to recommend Home Instead Senior Care Services to anyone looking for help in providing care to an elderly person. I was involved for several years with Home Instead as they provided various services to my dad who was in his eighties. Without the senior care services my dad would not have been able to stay in his own home alone. My dad had a few caregivers over the years but he had one main CAREGiver who was with him five days a week for four years. Besides the CAREGiver providing personal care to my dad, light housekeeping, transportation to appointments, preparing meals, she became a great companion to my dad and was involved in his care right up to the time of his death. Our CAREGiver provided great support and assistance to my dad and our family. From our first assessment, to contact with the office staff, to connecting with our CAREGiver I always felt that my dad was " in good hands." I felt we received excellent service."

Gail, client's daughter

"I received respite care from Home Instead shortly before my husband passed away from metastatic liver cancer a year ago. I truly appreciate the support I received from this Agency. They made sure that the support staff assigned to us were a perfect match for our needs. The staff were very conscientious, kind, caring, and compassionate. They went beyond the call of duty and rendered excellent service. They performed whatever task was required including housekeeping, meal planning, cooking, feeding, and personal care. They also helped and encouraged my husband with his daily exercise routine. They had a very cheerful disposition and performed all their tasks with love and care. I think the performance of the staff assigned to us is an indicator of the high standard used by the Agency in the selection of staff and the dedication and care they put into the training of the staff prior to their assignment with clients.Many thanks to the management of Home Instead."

Aurora, client's wife

"My husband's Alzheimer's disease became very severe in January 2014. The main problem was incontinence and his refusal to let me help him change.
Home Instead came to my rescue. From the first encounter, the administration people were professional, courteous and helpful. They listened to my needs and were able to provide male CAREGivers to look after his personal care and to provide companionship
All of the CAREGivers were warm friendly and very caring. They treated my husband with respect, took him for walks and made him laugh. They were also helpful with household chores such as preparing meals, cleaning the kitchen and folding laundry.
I highly recommend Home Instead. They were a lifesaver to me."

Marlene M, client's wife