"When an accident left an extremely active friend totally incapacitated we contacted Home Instead Etobicoke to provide in-home care. Within 24hrs the most amazing support workers arrived to not only provide personal care but also companionship and whatever was needed to make the healing process more manageable. They were amazing. Home Instead Senior Care has created a culture of care that addresses the needs of the client and treats them like a person and not a patient. Highly recommended to anyone needing short or long-term care in home.!"
Ginny Y, client's friend
"Our elderly mother has been the recipient of the most wonderful care provided by two kind and compassionate CAREGivers. Her face lights up at the sight of these two ?angels? who are there to provide personal care and companionship. As a direct result of their excellent care, our mother has improved dramatically in both her spirits and health. Her quality of life has improved substantially. We can?t thank these wonderful CAREGivers enough!"
The Griffiths Family
"I received respite care from Home Instead shortly before my husband passed away from metastatic liver cancer a year ago.
I truly appreciate the support I received from this Agency. They made sure that the support staff assigned to us were a perfect match for our needs. The staff were very conscientious, kind, caring, and compassionate. They went beyond the call of duty and rendered excellent service.
They performed whatever task was required including housekeeping, meal planning, cooking, feeding, and personal care. They also helped and encouraged my husband with his daily exercise routine. They had a very cheerful disposition and performed all their tasks with love and care.
I think the performance of the staff assigned to us is an indicator of the high standard used by the Agency in the selection of staff and the dedication and care they put into the training of the staff prior to their assignment with clients.Many thanks to the management of Home Instead."
Aurora M., client's wife
"My husband?s Alzheimer?s disease became very severe in January 2014. The main problem was incontinence and his refusal to let me help him change.
Home Instead came to my rescue. From the first encounter, the administration people were professional, courteous and helpful. They listened to my needs and were able to provide male CAREGivers to look after his personal care and to provide companionship.
All of the CAREGivers were warm friendly and very caring. They treated my husband with respect, took him for walks and made him laugh. They were also helpful with household chores such as preparing meals, cleaning the kitchen and folding laundry.
I highly recommend Home Instead. They were a lifesaver to me.."
Marlene M, client's wife
"We received assistance from Home Instead for our mother over the past few months. Our experience with both the care givers and Administrative staff has been extremely positive. Annie, Paul, Brenda and Cindy in the office have been very thorough - they got back to us very quickly and were extremely attentive to our needs. The Personal Care staff have been amazing - very caring and patient. Arleen in particular was extremely compassionate, considerate and skillful. Others too like Esther, Lucy, Lesley, Maria and Sonia were so very kind and caring. Thank you all! We are most grateful and would recommend you without hesitation."
Kathy, client's daughter, Mississauga
