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Personal Care

'Personal care.' It's a term we use to describe those delicate activities no one usually talks about: going to the bathroom, bathing, putting on undergarments.

QUALITY PERSONAL CARE

When a loved one needs help with personal care activities, the situation can become awkward for everyone involved. Family caregivers may feel embarrassed helping a parent or grandparent use the bathroom. Your loved one may be a very modest person who doesn't want a family member helping with these highly personal activities.

SENSITIVE, DIGNIFIED PERSONAL CARE SERVICES

Many seniors worry about losing their dignity along with their independence. Personal care assistance performed by a non-family member allows your loved one to maintain her dignity while receiving the help she needs to stay healthy and independent.

In the Etobicoke, Mississauga, Richmond Hill, Vaughan, Newmarket, Aurora, Orangeville, Guelph, Cambridge, Kitchener-Waterloo, and Ottawa areas. our specially trained CAREGivers℠ can provide personal care services. Here are a few of the services we offer:

Bathing
Toileting
Incontinence care
Housekeeping

Personal hygiene
Dressing
Grooming
Respite for family caregivers

Ask for an In-Home Care Consultation

Awards and Recognition

Best Home Health Care 2009 - 2022

Recipient of the Etobicoke Guardian Readers Choice Award for best home health care for the last 14 years.

J.D. Power President's Award for Excellence in Customer Satisfaction.

J.D. Power presented its prestigious President's Award to Home Instead in recognition of its commitment to caring for older adults and exceeding customer expectations.
During the 50-year history of J.D. Power, only 13 companies have previously received the President's Award.

From Our Clients

opening quote for testimonial
Home Instead helped us immensely when my mom fell ill during these difficult times. They arranged immediate help when my mom needed it most, balancing my moms safety during this pandemic and providing a caregiver who is a perfect fit. The team always responds quickly to any question I have and has offered advice as well as contacts for other services such as foot care and even hairdressers as my mom is unable to leave her home. The caregiver has aided my mom not just in regular duties like housekeeping, meals and personal care but also in ensuring my mom does the exercises recommended by her physiotherapist to help her become stronger and more independent. I highly recommend Home Instead whose team of caring professionals have made my moms life better as well as giving us her family peace of mind knowing our mom is well cared for."

Tim D., client's son

"My mother-in law received excellent care for several months following covid last year. I am a physician and my wife is a nurse practitioner, so we are familiar with the standards of care. I would highly recommend Home Instead.!"

Paul W., client's son in law

"When an accident left an extremely active friend totally incapacitated we contacted Home Instead Etobicoke to provide in-home care. Within 24hrs the most amazing support workers arrived to not only provide personal care but also companionship and whatever was needed to make the healing process more manageable. They were amazing. Home Instead has created a culture of care that addresses the needs of the client and treats them like a person and not a patient. Highly recommended to anyone needing short or long-term care in home.!"

Ginny Y, client's friend

"Our elderly mother has been the recipient of the most wonderful care provided by two kind and compassionate CAREGivers. Her face lights up at the sight of these two "angels" who are there to provide personal care and companionship. As a direct result of their excellent care, our mother has improved dramatically in both her spirits and health. Her quality of life has improved substantially. We can't thank these wonderful CAREGivers enough!"

The Griffiths Family

"I received respite care from Home Instead shortly before my husband passed away from metastatic liver cancer a year ago.
I truly appreciate the support I received from this Agency. They made sure that the support staff assigned to us were a perfect match for our needs. The staff were very conscientious, kind, caring, and compassionate. They went beyond the call of duty and rendered excellent service.
They performed whatever task was required including housekeeping, meal planning, cooking, feeding, and personal care. They also helped and encouraged my husband with his daily exercise routine. They had a very cheerful disposition and performed all their tasks with love and care.
I think the performance of the staff assigned to us is an indicator of the high standard used by the Agency in the selection of staff and the dedication and care they put into the training of the staff prior to their assignment with clients.Many thanks to the management of Home Instead."

Aurora M., client's wife

"My husband's Alzheimer's disease became very severe in January 2014. The main problem was incontinence and his refusal to let me help him change.
Home Instead came to my rescue. From the first encounter, the administration people were professional, courteous and helpful. They listened to my needs and were able to provide male CAREGivers to look after his personal care and to provide companionship.
All of the CAREGivers were warm friendly and very caring. They treated my husband with respect, took him for walks and made him laugh. They were also helpful with household chores such as preparing meals, cleaning the kitchen and folding laundry.
I highly recommend Home Instead. They were a lifesaver to me.."

Marlene M, client's wife

"We received assistance from Home Instead for our mother over the past few months. Our experience with both the care givers and Administrative staff has been extremely positive. Annie, Paul, Brenda and Cindy in the office have been very thorough - they got back to us very quickly and were extremely attentive to our needs. The Personal Care staff have been amazing - very caring and patient. Arleen in particular was extremely compassionate, considerate and skillful. Others too like Esther, Lucy, Lesley, Maria and Sonia were so very kind and caring. Thank you all! We are most grateful and would recommend you without hesitation."

Kathy, client's daughter, Mississauga