Attendant Care

"My father has serious dementia and recently required 24 hour in-hospital care for eight days from the evening of the day after he was admitted. Round the clock PSW care was arranged almost immediately by the Home Instead staff. Overall, the support was very good and made a huge difference to my father's safe recovery and hospital experience. It also provided my family the security and comfort of knowing he was always attended by a responsible care giver. A big thanks to Home Instead's Admin and PSW teams."

Don J., client's son

"We received assistance from Home Instead for our mother over the past few months. Our experience with both the care givers and Administrative staff has been extremely positive. Annie, Paul, Brenda and Cindy in the office have been very thorough - they got back to us very quickly and were extremely attentive to our needs. The Personal Care staff have been amazing - very caring and patient. Arleen in particular was extremely compassionate, considerate and skillful. Others too like Esther, Lucy, Lesley, Maria and Sonia were so very kind and caring. Thank you all! We are most grateful and would recommend you without hesitation."

Kathy, client's daughter

"Home Instead responded in a timely manner and assigned appropriate caregivers even when our mother's care needs changed . All staff were professional and caring and treated our elderly mom with respect and dignity. Many went above and beyond their assigned role to ensure mom's comfort. I would recommend Home Instead to other families."

Pat N., client's daughter

"My mother was very reluctant to receive any help when we first approached the idea, but she now looks forward to seeing Mary every week and keeps telling us what a pleasant person she is. We appreciate the fact that Mary is able to take her out on shopping expeditions and will spend time chatting with her after she has finished her shift."

Susan T., client's daughter

"An amazing experience over the last 5 plus years. They are responsive and eager to address ongoing changes and circumstances. Very thorough, follow up fantastic and allow my mom to maintain an independent lifestyle otherwise unattainable."

Daniele R., clients daughter

"Home Instead has been an absolute life saver for our family. Their professionalism in taking care of my mom has given us the peace of mind knowing that someone who truly cares was there for my mom. Her caregiver-Navpreet- was so sweet. She took my mom for walks, helped her with light house work and was just so patient and caring. When my mom moved into LTC, Navpreet assisted with the transition period which made it that much easier for my mom to adjust to her new home. I would recommend Home Instead to anyone who needs friendly, loving care."

Toni D., client's son

"Only 8 weeks after I was finally able to get my Dad admitted into a facility that could deal with his dementia, my Mom was in a traffic accident. She suffered a concussion that affected her cognitive abilities. Her needs and the required appointments for assessments and therapies were overwhelming to both her and me. I worried about her constantly and she was very stressed. Through Home Instead Mississauga, we found the help we needed in the caregiver Colleen. I cannot say enough about her. She is wonderful with my Mom. She has incredible patience, is inordinately efficient, and engenders trust. After Colleen's visits, my Mom is calmer, more positive and less prone to the crippling anxiety that has dogged her since the accident. Colleen goes well beyond the job description and is proactive in addressing my Mom's needs. I owe a huge debt of gratitude to this remarkable caregiver. Colleen you are amazing! Thank you! My interactions with the administrators at Home Instead are also of note. They are unfailingly pleasant, professional and sympathetic beyond the job description. They were flexible about the arrangements when I needed them to be. They care, not only for the client but also for the primary caregiver, like me. They provided me with a metaphorical shoulder to cry on when the stress of the situation threatened to undo me, including a follow up email the next day to make sure I was okay. They are helping me get the respite that I need by providing caregivers for my Mom and peace of mind for me and that is priceless. Thank you Home Instead!"

Donna, client's daughter