"Great appreciation to the ReCharge Caregiver Relief Program, through which, the excellent services of Home Instead. I highly recommend the program and Home Instead to others in need. Especially the professionalism of Patrica , Lucy and Annie at Home Instead.
At my first meeting with Patrica from Home Instead, she demonstrated excellent knowledge and understanding of my father's condition and needs. She effectively arranged two wonderful PSWs ( Lucy and Annie ) in a very short time, for day and night care of my father.
Lucy and Annie cared for my father with high degree of knowledge, patience and compassion. Under their care, my father had been able to sleep well, and I was able to sleep as well knowing my father was in good hands. Before Home Instead came in, I was reaching physical and emotional burn out point from caring for my father 24/7.
Many thanks to ReCharge Caregiver Relief Program. And a big thank you to all staff at Home Instead."

Harmony.,

"My father has serious dementia and recently required 24 hour in-hospital care for eight days from the evening of the day after he was admitted. Round the clock PSW care was arranged almost immediately by the Home Instead staff. Overall, the support was very good and made a huge difference to my father's safe recovery and hospital experience. It also provided my family the security and comfort of knowing he was always attended by a responsible care giver. A big thanks to Home Instead's Admin and PSW teams.."

Don J., client’s son

"We found Home Instead on the internet by looking for in-home caregivers. From the beginning interview and the first caregiver (for a few hours a day, three-days a week), Home Instead exceeded expectations. As time went on and our mother's needs increased, we added caregivers until we relied on Home Instead for 24/7 care. To cover 24-hours a day, 7 days a week, we had 5 regular caregivers and a few others who came in when a regular caregiver was away. Every caregiver was different and every one superb. All exceptionally well trained. They were never late. They never missed a shift. They communicated with each other. They had optimum judgment in all they did. They looked after everything needed and my mother loved and trusted them, as we did. And the Home Instead schedulers are as good as the caregivers. To this day I don't know how the scheduler's are able to make sure no shifts are missed, and find the best of people to handle every shift - but they do. Thank you! "

Glenn, Brian and Murray, client's sons

"Upon meeting the representative from Home Instead we were immediately at ease. Conversation and our desires were warmly received. Even though our "indecision" lingered, when I called Home Instead in a "panic" in an emergency situation, I was again warmly received. I was patiently listened to and in a "extremely short timeline" Home Instead was able to assist me with someone who willingly and graciously 'filled the bill'."

Cecilia
Rexdale, Etobicoke

"When it comes to delivering quality service while encompassing empathy, patience and grace, I can't think of a better organization that I would recommend and trust my family with. They have always gone above and beyond what is expected of any home care service and might I add at lightning speed...I swear they don't sleep! It is not an easy decision to entrust in just anyone to care for your family, that is why I felt strongly about posting this review in hopes that I can make that decision a little less daunting for the next family. Thank you Home Instead for not only having a passion for what you do but for caring about those who you do it for. :)."

Nav Singh
Mississauga

"Home Instead Mississauga and Etobicoke have provided superlative care for my in-laws for a few years now. We cannot say enough about the very high level of care they have provided. Both caregivers and management have consistently demonstrated competence and compassion and have gone far beyond our expectations to care for our loved ones daily and in times of crisis. Brenda and Greg are highly skilled in choosing their staff and also in keeping us advised of any issues or changes. Their knowledge of the local health care and hospital systems has been critical in obtaining good care for my in-laws. During times of serious need, Brenda and Greg have been following the ambulance and spending many hours at the hospital, both in our absence and with us at medical meetings. It is clear that they are deeply fond of my in-laws and have demonstrated that from the beginning. Because of Home Instead and the trust we have in them, we have been able to have considerable peace of mind that the best is being done for our family. As we live out-of-town, for us this has been double important. I would highly recommend Home Instead Mississauga-Etobicoke."

Janet M., client's daughter-in-law