"My family and I would highly recommend using the services of Home Instead Senior Care. This team has provided excellent care to our Uncle who suffers from Alzheimer's and refuses to go into long-term care. Their services have provided peace of mind to our family. Our caregiver, Mary, has been instrumental in encouraging our Uncle to do things he otherwise didn't want to do, like showering ! Not only does she provide him excellent care, but she's become a true companion and friend, and he frequently tells us how much he likes her. This firm goes above and beyond in ensuring their clients needs are being met. Diane Langan, the Client Care Coordinator, has made personal visits to his residence. This is not something we expected ! Thank you team for being an important part of helping to ensure our Uncle is safe and well taken care of."
C. Wilkinson, client's niece
"Paul, Rosie, Suzette and the rest of the team at Home Instead have been amazing. My mom has Alzheimer's and recently moved into a retirement home. The transition was very difficult for her and for me, but the team at Home Instead has been very helpful and patient with all my questions and last minute requests. They always have Mom's best interest in mind. I don't know what we would have done without them."
Fiorella R., client's daughter
"Patty has been a companion to my husband for at least over a year. She is dedicated, kind, thoughtful and treats him with the greatest of respect. While my husband no longer remembers people, he knows Patty instantly. I can not image our lives without her. I can not thank Patty enough for all that she does, for every day that she is there, for every kindness she has brought to our lives. Thank you Patty "
Susan L., client's wife
Etobicoke
"When mom was diagnosed with vascular dementia, our family was at a loss as to what this encompassed, and how we would manage to provide our mom with the best care we could manage. After some incredibly insightful and helpful meetings with the local chapter of Alzheimer Society, we had some solid advice and direction. Ultimately, this lead us to the Mississauga Home Instead team. We cannot thank this amazing team enough! The excellent care mom received for the nearly seven years Home Instead was apart of her daily life was always reliable and exemplary. All the staff have been helpful, truly kind and respectful of both mom and our family, which is so important during a very challenging time. Thank you to all of the team at Home Instead. And to all of the wonderful caregivers who helped care for our mom with such skill, kindness and love, we are forever grateful."
Colleen O., client's daughter
"My mother-in-law suffers from dementia but insists on staying in her home. There is no way this would be possible without the invaluable assistance from Home Instead Senior Care. We tried another agency before, but with Home Instead, we found the perfect caregiver match in Hiroko. Mom and Hiroko have developed such a caring, trusting relationship, that mom sometimes makes comments such as "I wish I could show this to Hiroko" or "I wish Hiroko was here". Hiroko finds a great balance between mom's wants and needs. This is incredibly useful for us. No agency is perfect, but this is as close as it can get. When there have been small issues, Home Instead has acted quickly and responsibly to address the problem to our satisfaction. We happily recommend Home Instead to friends and family."
Sonia H., client's daughter in law
Etobicoke
"I have been a caregiver for my husband for 7 years now. He is on his Advanced Progressive Alzheimers. Recharge program through Home Instead Senior Care was excellent! It was a big help and gave me support to face and overcome the difficulties and challenging situations that I experienced in taking care of my beloved husband. I would like to thank all the staff of Home Instead Senior care, who has provided me with good caregivers. I am grateful for the service especially to Emely for her excellent care, patience, kindness and dedication through this time. Thank you very much!"
Rosina A., client's wife
"We have every confidence in the caregivers selected by Home Instead (PSW's, companions) for Mom, who has Alzheimers disease. Home Instead does a wonderful job of finding the best 'match' for Mom. All caregivers assigned have and continue to be professional, caring and kind. Despite being challenging at times, Mom is always treated with kindness, respect and dignity. Companions encourage Mom to take part in activities (cards, bingo, music, colouring, reading the newspaper, etc) and she always enjoys herself, even if she does not remember once the companion has left. It is a tremendous relief to my husband and I to be able to get out together and be at ease leaving Mom's companion in charge, as we know Mom is in good hands."
Debbie K., client's daughter